Privacy Policy
Privacy Policy for CloseBuy Social E-commerce App Thank you for choosing CloseBuy! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our CloseBuy social e-commerce app (referred to as "CloseBuy" or "the App"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. By using CloseBuy, you consent to the practices described in this Privacy Policy. 1. Information We Collect 1.1 Personal Information We may collect personal information that you provide to us directly when you create an account, make a purchase, participate in surveys or promotions, or interact with other features of the App. This information may include your name, email address, contact number, shipping address, and payment details. 1.2 Usage Information We may automatically collect certain information about how you access and use CloseBuy. This may include your device information, IP address, browser type, and operating system. We may also collect information about your interactions with the App, such as the pages or content you view, the features you use, and the actions you take. 1.3 Location Information With your consent, we may collect and process information about your precise or approximate location. This allows us to provide location-based features and personalize your experience within the App. 2. How We Use Your Information 2.1 Provide and Improve the App We use the information we collect to provide you with access to the App, process your transactions, and deliver the products or services you request. We also use this information to improve and optimize CloseBuy, develop new features, and enhance user experience. 2.2 Communication and Support We may use your contact information to communicate with you about your account, orders, promotions, and updates related to CloseBuy. We may also provide customer support and respond to your inquiries or feedback. 2.3 Personalization We may use the information we collect to personalize your experience within the App, including showing you relevant products, offers, and recommendations based on your interests and preferences. 2.4 Analytics and Aggregated Data We may analyze and aggregate user data to understand and analyze trends, usage patterns, and demographics. This helps us improve the App, enhance our marketing efforts, and develop new features and services. 3. How We Share Your Information 3.1 Service Providers We may engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping, analytics, marketing, and customer support. These service providers have access to the information needed to perform their functions and are obligated to maintain the confidentiality and security of your information. 3.2 Legal Compliance and Protection We may disclose your information to comply with applicable laws, regulations, or legal processes. We may also disclose your information if we believe it is necessary to protect the rights, property, or safety of CloseBuy, our users, or others. 3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice within the App of any change in ownership or use of your information. 4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 5. Your Choices and Rights 5.1 Account Information You can review and update your account information within the App. If you wish to delete your account, please contact us at [email protected], and we will assist you accordingly. 5.2 Communications You can choose to opt out of receiving promotional emails from CloseBuy by following the unsubscribe instructions provided in the emails. Please note that even if you opt out of receiving promotional messages, we may still send you non-promotional communications, such as those related to your account or transactions. 5.3 Location Information You can control the collection of location information through your device settings. If you initially consented to the collection of precise location information, you can generally revoke this consent by changing your device settings. 5.4 Access and Deletion You have the right to request access to the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us at [email protected], and we will respond to your request within a reasonable timeframe. Children's Privacy CloseBuy is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to remove that information from our systems. Changes to this Privacy Policy We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the beginning of this Privacy Policy will be revised accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Email: [email protected] Thank you for trusting CloseBuy with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience while using our app.
